A perfect blend of theory
and practice, Making the Team unites cutting-edge research on groups with practical
management principles. The clear, step-by-step approaches offered in this book will prove
especially useful for managers-in-training as well as seasoned executives.
KEY TOPICS: The book is
organized into 3 primary tasks for the leader/manager: 1) Accurately assessing and
improving team performance; 2) Managing the internal dynamics of teams (diversity,
conflict, and creativity); and 3) Optimally leveraging the team within the larger
organization.
MARKET: For Human Resource
employees and trainers, consultants, and all levels of educators.
Contents
I. THE BASICS OF TEAMWORK.
1. Teams in Organizations:
Facts and Myths.
2. Performance and Productivity: Team Performance Criteria and Threats to Productivity.
3. Rewarding Teamwork: Compensation and Performance Appraisals.
II. INTERNAL DYNAMICS.
4. Building the Team: Tasks,
People, and Relationships.
5. Sharpening the Team Mind: Communication and Collective Intelligence.
6. Team Decision Making: Pitfalls and Solutions.
7. Conflict in Teams: Leveraging Differences to Create Opportunity.
8. Creativity: Mastering Strategies for High Performance.
III. EXTERNAL DYNAMICS.
9. Networking, Social
Capital, and Integrating Across Teams.
10. Leadership: Managing the Paradox.
11. Interteam Relations: Competition and Cooperation.
12. Teamwork via Information Technology: Challenges and Opportunities.
Appendix 1: Managing Meetings: A Toolkit.
Appendix 2: Tips for Consultants and Facilitators.
Appendix 3: A Guide for Creating Effective Study Groups.
Appendix 4: Example Items from Peer Evaluations and 360-Degree Performance Evaluations.
372 pages