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OPERATIONS MANAGEMENT + CD ROM


RUSSELL R. TAYLOR B.

wydawnictwo: PRENTICE HALL , rok wydania 2003, wydanie IV

cena netto: 340.00 Twoja cena  323,00 zł + 5% vat - dodaj do koszyka

For the introductory Operations Management course, at both the undergraduate and graduate level.

This well-written comprehensive text strikes the perfect balance between both the managerial issues and quantitative techniques of operations. A major thrust of the revision includes increased emphasis on information technology and the effect of the Internet and e-business on operations management.

NEW - Reorganized Table of Contents - The text has undergone a major reorganization: Part I-The Strategic Importance of Operations, Part II-Designing the Operating System, Part III-Managing the Supply Chain, and Part IV-Ensuring Quality.

NEW - Early coverage of Project Management (Ch 6) - This reflects the increasing use of projects to plan and implement design strategies in our rapidly changing business environment. Now includes coverage of Microsoft Project and a discussion of activity-on-node (AON) networks.
Gives students the background needed to begin their own projects.

NEW - Greater emphasis on Supply Chain Management - Part III, Managing the Supply Chain, includes totally new chapters on Supply Chain Management and Enterprise Resource Planning.
Reflects the increased role of the Internet and Information Technology in managing the supply chain.

NEW - Quality topics now grouped together - The authors now present the four interrelated topics in quality including quality management, statistical process control, waiting lines models, and human resources in Part IV. This provides even stronger coverage of quality topics and the chapters in Part IV (Ensuring Quality) have been written so they can be covered in any order.

NEW - Increased emphasis on Information Technology and e-business - Throughout the text the authors emphasize how information technology and the Internet are changing how operations are managed.
Provides students with topics such as business-to-consumer, business-to-business e-commerce, the impact of e-business on operations, strategy and the Internet, collaborative product commerce, eManufacturing, e-Procurement, Information Technology in the supply chain, web-based ERP and related e-business systems, quality on the web, etc.

NEW - Interactive Multimedia Student CD - Packaged free with every new text. Many interactive elements are provided to enhance the teaching of operations management in the new edition. Special post-it notes, located in the margin of the text, direct the student to related interactive resources on the Student CD and website.

FREE Student CD-ROM - Contains: Summary of Key Concepts, Animated Figures and Examples, Active Graphs, Video Clips, Drag and Drop Exercises, Excel, Excel OM, and POM/QM for Windows Example Files, Excel OM software, and a link to the Companion Website.

Internet Resources - Include: Simulation Exercises, Virtual Plant Tours, Internet Exercises, In the News articles, online quizzes, and website links.


Table of Contents

I. THE STRATEGIC IMPORTANCE OF OPERATIONS.

1. Introduction to Operations and Competitiveness.
2. Operations Strategy.
Chapter 2 Supplement: Decision Analysis.

II. DESIGNING THE OPERATING SYSTEM.

3. Product and Service Design.
4. Processes and Technologies.
5. Facilities.
Chapter 5 Supplement: Facility Location Models.
6. Project Management.
Chapter 6 Supplement: Supplier Selection.

III. MANAGING THE SUPPLY CHAIN.

7. Supply Chain Management.
Chapter 7 Supplement: Supplier Selection.
8. Forecasting.
9. Capacity and Aggregate Planning.
Chapter 8 Supplement: Linear Programming.
10. Inventory Management.
Chapter 10 Supplement: Simulation.
11. Just-In-Time and Lean Production.
12. Enterprise Resource Planning.
13. Scheduling.

IV. ENSURING QUALITY.

14. Quality Management.
15. Statistical Process Control.
Chapter 15 Supplement: Acceptance Sampling.
16. Waiting Line Models for Service Improvement.
17. Human Resources in Operations Management.

824 pages

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