Davenport, Marchand
ISBN: 0273643525
No amount of technological
wizardry will enable a company to succeed without first knowing how information makes a
contribution to all aspects of its business. This includes information for strategy
development, process improvement, customer responsiveness and product innovation. But how
do you make data and technology useful to the business?
Written by a world class
line-up of business school thinkers (from, among others, LBS, Harvard, MIT, Wharton) and
business practitioners (including Andersen Consulting, IBM, Boston Consulting Group),
Mastering Information Management includes a full range of cutting-edge ideas, tools and
techniques to enable all managers to make sense of data and technology and to ensure the
success of your organization in the future.
How can your company use
information more effectively?
Information management plays
a key role for managers today. Increasingly they are realising that the management of
information and information technology is critical to their strategy execution and must be
mastered.
Integrating strategy with
design and implementation, Mastering Information Management provides you with the full
range of cutting-edge ideas, tools and techniques to ensure the long- term success of your
organization.
With contributions from a
world class line-up of business school thinkers and practitioners, Mastering Information
Management is your most important information source for creating and controlling the
driver of competitive advantage, to take your company forward in the Information Age.
We have the technology; the
challenge now is to manage the information.
Like the rest of this
best-selling series, this book is based on the Financial Times newspaper series and brings
together the latest thinking from world renowned experts on every subject area pertinent
to today's business people.
The Authors
Donald A. Marchand is
Professor of Information Management and Strategy at the International Institute for
Management Development (IMD) in Lausanne, Switzerland - one of the leading executive
development institutes and business schools in Europe and globally.
Professor Marchand is
currently Director for the IMD/Andersen Consulting Partnership Research Project entitled
Navigating Business Success. This two-year study examines the perspectives of senior
executives on the management of information, people, and information technology in
achieving superior business performance. The study includes surveys of over 1,300 senior
managers representing 103 international companies in 22 countries and 30 industries, as
well as over 25 case studies.
Professor Marchand is an
advisor to senior executives of leading service and manufacturing companies in Europe,
North America and Asia Pacific. He is the author/co-author of six books and over 140
articles, book chapters, cases, and reports.
Thomas H. Davenport is
Director of the Andersen Consulting Institute for Strategic Change, a Professor in the
Management Information Systems Department at the Boston University Graduate School of
Management and is currently Distinguished Scholar in Residence at Babson College. He is a
widely published author and acclaimed speaker on the topics of information and knowledge
management, re-engineering, enterprise systems, and the use of information technology in
business. He has a PhD from Harvard University in organizational behavior and has taught
at the Harvard Business School, the University of Chicago, and the University of Texas at
Austin Graduate School of Business. He has also directed research at Ernst & Young,
McKinsey & Company, and CSC Index.
Dr Davenport wrote the first
article on re-engineering and the first book - Process Innovation: Reengineering Work
through Information Technology (Harvard Business School Press, 1993). His most recent work
focuses on new approaches to information and knowledge management. He has recently
published two well-received books on this topic, Information Ecology: Mastering the
Information and Knowledge Environment (Oxford University Press, May 1997) and Working
Knowledge: Managing What Your Organization Knows (Harvard Business School Press, November,
1997).