Marion Cole , DeVry
Institute of Technology, Kansas City
Published June 1998 by
Career , Health, Education & Technology
Copyright 1999, 571 pp.
Cloth ISBN 0-13-612129-2
For undergraduate-level
courses in Voice Communications in Telecommunications Management programs.
Written by an experienced practitioner
of the art of voice and data communications, this text offers the most
comprehensive coverage available-in both breadth and depth-of the full range of
telecommunications.
Focuses on the management
aspects of both voice and data applications.
Provides a full chapter on the
impact that legislation has had on telecommunications.
Explains multiplexing
in both technical and non-technical terms.
Features an exceptionally
comprehensive discussion on how to design the outside plant and the reasons behind "why
we design as we do."
Covers in detail how
central office switching systems work.
Covers in detail how ISDN
works.
Provides 2 chapters on
network design principles.
1. Introduction to Telecommunications Legislative History.
2. Telecommunications Technology (1876-2000).
3. Basic Electricity Review.
4. Multiplexing.
5. The Medium.
6. The Telephone Set.
7. Automated Local Exchange Switching.
8. Stored Program Control Digital Multiplex Switching Systems.
9. Data Communications.
10. Signaling.
11. Integrated Services Digital Network and Asymmetric Digital Subscriber Line.
12. Private Switching Systems.
13. Automatic Call Distributors.
14. Voice Mail and Automated Attendants.
15. Telecommunications Voice Network Design.
16. Telecommunications Voice Network Design: Delays and Queues.
17. Personal Communication Systems.
Appendix A: Answers to Chapter Review Questions.
Appendix B: The Library of Congress Summary of Senate Bill 652.
Appendix C: Poisson Table.
Appendix D: Erlang B Table.
Appendix E: 50% Table.
Appendix F: Jewett-Shargo Fast Retrial 100% Table.
Appendix G: Jacobsen 70% Table.
Appendix H: Erlang C Table Unlimited Queue.
Appendix I: EQEEB Table 1 Minute Maximum Wait Queue.
Glossary.
References.
Index.
