This book focuses upon the role of the sales force in today's changing world
and how to design a sales force for strategic advantage.
It includes sections on how to assess the current sales force design and how to
implement change and covers customer segmentation, market strategy, structuring and
sizing, alignment, metrics and managing change.
Andris Zoltners is Professor of Marketing at the Kellogg Graduate
School of Management at Northwestern University. He is the Academic Director of three
Kellogg Executive Programs and the author of a number of successful books on marketing and
sales force performance.
Prabha Sinha is Managing Director of ZS Associates, USA.
Sally Lorimer is a Business Writer, USA.
Contents
Designing and Redesigning the Sales Force in Today's Changing World
A Process for Designing the Sales Force for Strategic Advantage
Sales Strategy
Go-To-Market Strategy
Designing the Sales Force Structure
Sales Roles
Sizing the Selling Organization
Sales Territory Alignment
Sustaining the Successful Selling Organization
Managing Change
Hardcover, 380 pages