Long considered the world's greatest thinker and writer on management, Peter Drucker's
teachings continue to inspire leaders everywhere. From 1975 to 1979, author William Cohen
studied under the Great Man and became the first graduate of his doctoral program. What
Drucker taught him literally changed his life. In a matter of a few years, he was
recommissioned in the Air Force and rose to the rank of major general. Eventually, he
became a full professor, management consultant, multibook author, and university
president—as well as maintaining a nearly lifelong friendship with the master.
In A Class with Drucker, Cohen shares many of Drucker's teachings that never made it into
his countless books and articles, ideas that were offered to his students in classroom or
informal settings. Cohen expands on Drucker's lessons with personal anecdotes about his
teacher's personality, lack of pretension, and interactions with students and others. He
also shows how Drucker's ideas can be applied to the real-world challenges managers face
today. Now every reader can benefit from Drucker's thoughts on such topics as:
• what everybody knows is frequently wrong • why everyone should approach problems
with their ignorance • top executives should stay no longer than six years • some
so-called menial tasks can only be done by the boss • what everyone needs to be an
effective manager • why self-confidence is a necessity
Enlightening and intriguing, A Class with Drucker will enable anyone to gain from the
timeless wisdom of the inspiring man himself.
Table of Contents
Acknowledgments and Dedication vii
What Peter Drucker Wrote About Bill Cohen viii
Foreword by Ira Jackson ix
Introduction xiii
1 How I Became the Student of the Father of Modern Management 1
2 Drucker in the Classroom 11
3 What Everybody Knows Is Frequently Wrong 19
4 Self-Confidence Must Be Built Step-by-Step 30
5 If You Keep Doing What Worked in the Past You're Going to Fail 44
6 Approach Problems with Your Ignorance-Not Your Experience 57
7 Develop Expertise Outside Your Field to Be an Effective Manager 69
8 Outstanding Performance Is Inconsistent with Fear of Failure 82
9 The Objective of Marketing Is to Make Selling Unnecessary 96
10 Ethics, Honor, Integrity and the Law 108
11 You Can't Predict the Future, But You Can Create It 121
12 We're All Accountable 133
13 You Must Know Your People to Lead Them 147
14 People Have No Limits, Even After Failure 160
15 A Model Organization That Drucker Greatly Admired 173
16 The Management Control Panel 189
17 Base Your Strategy on the Situation, Not on a Formula 201
18 How to Motivate the Knowledge Worker 215
19 Drucker's Principles of Self-Development 231
Afterword 246
Notes 249
Books by and About Peter Drucker 252
Index 253
256 pages, Hardcover