BECOMING A CONFLICT COMPETENT LEADER: HOW YOU AND YOUR ORGANIZATION RUNDE C.E. FLANAGAN T.A. / CAN MANAGE CONFLICT EFFECTIVELY/ Księgarnia

Becoming a Conflict Competent Leader: How You and Your Organization Can Manage Conflict Effectively

Becoming a Conflict Competent Leader combines research, conceptual models, practitioner experience, and stories that highlight the core conflict competencies. The book underscores the importance for leaders to develop the critical skills they need to help them, their colleagues, and their organizations deal more effectively with conflict and move their organizations forward.

Craig E. Runde is director of new program development at the Leadership Development Institute at Eckerd College, St. Petersburg, Florida.

Tim A. Flanagan is director of custom programs at the Leadership Development Institute at Eckerd College, St. Petersburg, Florida.

The Center for Creative Leadership is a nonprofit educational institution with international reach whose mission is to advance the understanding, practice, and development of leadership for the benefit of society worldwide. With campuses in Greensboro, North Carolina; Colorado Springs, Colorado; San Diego, California; Brussels; and Singapore, it conducts research, produces publications and assessment tools, and offers a variety of educational programs. The Financial Times has ranked CCL among the world's Top 5 providers of executive education. For more information, visit CCL's Web site at www.ccl.org.

Table of Contents

Foreword (John R. Alexander).

Preface.

1. The What and Why of Conflict Competent Leaders.

2. Understanding Conflict Dynamics.

3. Self-Awareness, Self-Control.

4. Preventing Destructive Responses to Conflict.

5. Fostering Constructive Responses to Conflict.

6. Building Conflict Competent Organizations.

Epilogue.

Resources.

References.

The Authors.

Index.

About the Center for Creative Leadership.

240 pages, Hardcover

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