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FIRST TIME MENAGERS HANDBOOK


STETTNER M.

wydawnictwo: MCGRAW-HILL , rok wydania 2008, wydanie II

cena netto: 80.00 Twoja cena  76,00 zł + 5% vat - dodaj do koszyka

The New Manager's Handbook: 24 Lessons for Mastering Your New Role

You've been promoted to manager—and that puts you in a whole different ballgame. From difficult employees to demanding bosses, you never know where your next problem is coming from. What you do know is that you'll be expected to solve that problem—and solve it quickly and effectively.

The New Manager's Handbook explains the rules of this new game, and gives you invaluable tips and pointers for teaming with your employees while inspiring them to breakthrough performance and results. Let the two dozen rules and guidelines in this quick-hitting manual show you the best ways to:
Delegate
Review performance
Think strategically
Lead great meetings
Give and get results-oriented feedback
Provide direction
Speak with power
Criticize with honesty and tact
Ask the right questions
Motivate average performers
Prepare for change

As a new manager in today's no-room-for-error workplace, you will be challenged and tested every day. Unlike previous positions, however, your success will judged by the performance of others. Give yourself every opportunity to succeed, and learn how to win the respect of both your employees and your supervisors, with the time-tested and field-proven techniques in The New Manager's Handbook.


Table of Contents

The new manager 1
Give feedback 5
Make the best of bad news 9
Delegate 13
Pick the brains of departing workers 17
Review performance regularly 21
Decide and deliver 25
Exert "praise motivation" 29
Plan your meetings 33
Listen more 37
Think strategically 41
Build alliances 45
Get feedback 49
Give great instructions 53
Speak with power 57
Win over cynics 61
Prepare for change 65
Muzzle your mouth 69
Pose penetrating questions 73
Lift poor and mediocre performers 77
Regale your audience 81
Criticize without criticism 85
Beat the clock 89
Impress your boss 93
Mix and mingle 97

128 pages, Paperback

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