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FIRST TIME MENAGERS HANDBOOK
STETTNER M. wydawnictwo: MCGRAW-HILL , rok wydania 2008, wydanie II cena netto: 80.00 Twoja cena 76,00 zł + 5% vat - dodaj do koszyka The New Manager's Handbook: 24 Lessons for Mastering Your New Role
You've been promoted to manager—and that puts you in a whole different ballgame. From
difficult employees to demanding bosses, you never know where your next problem is coming
from. What you do know is that you'll be expected to solve that problem—and solve it
quickly and effectively.
The New Manager's Handbook explains the rules of this new game, and gives you invaluable
tips and pointers for teaming with your employees while inspiring them to breakthrough
performance and results. Let the two dozen rules and guidelines in this quick-hitting
manual show you the best ways to:
Delegate
Review performance
Think strategically
Lead great meetings
Give and get results-oriented feedback
Provide direction
Speak with power
Criticize with honesty and tact
Ask the right questions
Motivate average performers
Prepare for change
As a new manager in today's no-room-for-error workplace, you will be challenged and tested
every day. Unlike previous positions, however, your success will judged by the performance
of others. Give yourself every opportunity to succeed, and learn how to win the respect of
both your employees and your supervisors, with the time-tested and field-proven techniques
in The New Manager's Handbook.
Table of Contents
The new manager 1
Give feedback 5
Make the best of bad news 9
Delegate 13
Pick the brains of departing workers 17
Review performance regularly 21
Decide and deliver 25
Exert "praise motivation" 29
Plan your meetings 33
Listen more 37
Think strategically 41
Build alliances 45
Get feedback 49
Give great instructions 53
Speak with power 57
Win over cynics 61
Prepare for change 65
Muzzle your mouth 69
Pose penetrating questions 73
Lift poor and mediocre performers 77
Regale your audience 81
Criticize without criticism 85
Beat the clock 89
Impress your boss 93
Mix and mingle 97
128 pages, Paperback
Po otrzymaniu zamówienia poinformujemy, czy wybrany tytuł polskojęzyczny lub
anglojęzyczny jest aktualnie na półce księgarni.
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