Marketing Across Cultures offers a different approach to global
marketing, based on the recognition of diversity in world markets and on local consumer
knowledge and marketing practices.
The text adopts a cultural approach to international marketing, which has two main
dimensions:
A cross-cultural approach compares national marketing systems and local commercial
customs in various countries.
An intercultural approach, which is centred on the study of interaction between
business people from different cultures.
The book is invaluable for senior undergraduate students who have studied a marketing
management course and Postgraduate students (MBA in particular) for an international
marketing course. For those who wish to improve their cultural awareness, this is
essential reading.
Features
- Each chapter concludes with questions and is followed by an appendix comprising of
cases, exercises and critical incidences. This provides students with extra learning
material to reinforce their understanding.
- Extensive references to websites throughout the text allow students to have in-depth and
updated access to cultural and business information.
Contents
PART ONE
1. The Cultural Variable in International Marketing
2. Cultural dynamics 1: Time and Space
3. Cultural Dynamics 2: Interactions, Mindsets and Behaviours
PART TWO
4. Cross-cultural Consumer Behaviour
5. Local Consumers and the Globalization of Consumption
6. The Convergence of Marketing Environments Worldwide
7. Cross-Cultural Market Research
PART THREE
8. Intercultural Marketing Strategy
9. Product Policy1: Physical, Service and Symbolic Attributes
10 Product Policy 2: Managing Meaning
11. The Critical Role of Price in Relational Exchange
12: International Distribution and Sales Promotion
PART FOUR
13. Language, Culture and Communication
14. Intercultural Marketing Communications 1: Advertising
15. Intercultural Marketint Communications 2: Personal Selling, Networking and Public
Relations
16. Intercultural Marketing Negotiations1: People, Trust, and Tasks
17: Intercultural Marketing Negotiations 2: Some Elements of National Styles of
Business Negotiation
Paperback, 594 pages