Marketing Communications: engagement, strategies and practice uses
theoretical frameworks and a wealth of examples to encourage students to adopt an
analytical and reflective approach to the subject. Unlike most competing texts
that describe the 'How' behind Marketing Communications, this book provides the 'Why'
behind Marketing Communications.
This book is suitable for students studying Marketing or Business Studies at
undergraduate level, postgraduate students on Marketing related programmes, and it is the
essential text for those studying the Professional Diploma module, Marketing
Communications.
Features
- Key text boxes helps readers locate relevant material quickly and highlight key
issues.
- Superb OneKey resource package provides valuable teaching and learning material for
lecturers and students, including:
For Students:
Study material
Multiple choice questions with feedback to test your learning
Extra mini-cases from recent CIM diploma examination
For Lecturers:
PowerPoint Slides
Instructor's Manual
Teaching Schemes
Contents
Part 1 An Introductory Case Study - The British Library
Chapter 1 An Introduction to Marketing Communications
Chapter 2 Communication Theory
Chapter 3 The Marketing Communications Industry
Chapter 4 Ethics, Responsibility and Controls
Part 2 Understanding How Marketing Communications Works
Chapter 5 Understanding How Customers Process Information
Chapter 6 Customer Decision-making
Chapter 7 How Marketing Communications Might Work?
Chapter 8 Stakeholders, Supply Chains and Interorganisational Relationships
Chapter 9 Marketing, Relationships and Communications
Chapter 10 The Impact of Technology on Marketing Communications
Part 3 Strategies and Planning
Chapter 11 Integrated Marketing Communications
Chapter 12 Marketing Communications: Strategies and Planning
Chapter 13 Marketing Communications: Objectives and Positioning
Chapter 14 Branding and the Role of Marketing Communications
Chapter 15 Corporate Identity and Reputation
Chapter 16 Financial Resources
Chapter 17 Evaluating Marketing Communications
Part 4 The Marketing Communications Mix: Disciplines and Applications
Chapter 18 Advertising and Strategy
Chapter 19 Advertising Messages and Creative Approaches
Chapter 20 Traditional Media
Chapter 21 Interactive Media
Chapter 22 Media Planning - Delivering the Message
Chapter 23 Sales Promotion: Principles and Approaches
Chapter 24 Sales Promotion: Methods and Techniques
Chapter 25 Public relations
Chapter 26 Sponsorship
Chapter 27 Direct Marketing
Chapter 28 Personal Selling
Chapter 29 Exhibitions, Product Placement, Field Marketing and Packaging
Part 5: Marketing Communcations for Special Audiences
Chapter 30 Marketing Communications Across Borders
Chapter 31 Business-to-Business Marketing Communications
Chapter 32 Internal Marketing Communications
Paperback, 952 pages