English for Business Communication Student's book, 2nd Edition
This is a short course for learners who need to improve their ability to communicate
when socialising, telephoning, presenting, taking part in meetings and negotiating. The
course aims to build confidence and fluency by encouraging students to analyse tasks and
take part in practice activities. This second edition has been redesigned and now includes
a page of self-study tasks for each of the 15 units.
Contents
Module 1 Cultural diversity and socializing
Unit 1 Building a relationship
Unit 2 Culture and entertainment
Module 2 Telephoning
Unit 3 Could I leave message?
Unit 4 Good to hear from you again!
Unit 5 Unfortunately there's a problem...
Module 3 Presentations
Unit 6 Planning and getting started
Unit 7 Image, impact and making an impression
Unit 8 The middle of the presentation
Unit 9 The end is near this is the end
Module 4 Meetings
Unit 10 Making meetings effective
Unit 11 Sorry to interrupt, but...
Unit 12 What do you mean by...?
Module 5 Negotiations
Unit 13 Know what you want
Unit 14 Getting what you can
Unit 15 Not getting what you ddon't want
File cards
Paperback, A4, 174 pages