Supervision: Concepts and Practices of Management

Help students differentiate themselves in a competitive marketplace with "Supervision: Concepts and Practice of Management, 12/e, International Edition". A blend of traditional management concepts and emerging insights, the text draws from the author's firsthand business experience to deliver the leadership skills hiring managers want, but rarely find, in new recruits.

This comprehensive single source for supervisory management expertise addresses the most critical challenges in business today, including globalization, economic turbulence, transitional and temporary workers, virtual employees, technology, outsourcing, downsizing, and much more.

Hands-on and practical, "Supervision: Concepts and Practice of Management, 12/e, International Edition" complements chapter readings with skill-building techniques and captivating video cases from well-known organizations, which let students experience supervisory roles themselves. Special attention to diversity and ethics also helps students develop a better sense of life beyond the classroom, and enhances the text's thorough coverage of communication, decision-making, conflict resolution, and other essential supervisory skills.

Table of Contents

Part I: SUPERVISORY MANAGEMENT OVERVIEW AND THE ESSENTIAL SKILL.

1. Supervising in Uncertain Times.

2. The Management Functions.

3. Communication: The Key to Supervisory Management.

Part II: SUPERVISORY ESSENTIALS.

4. Principles of Motivation.

5. Problem Solving. 6. Positive Discipline.

Part III: PLANNING, ORGANIZING, AND STAFFING.

7. Supervisory Planning.

8. Supervisory Organizing at the Department Level.

9. The Supervisor's Role in Preparing Employees for Success.

Part IV: LEADING.

10. Supervisory Leadership and the Management of Change.

11. Managing Work Groups, Teamwork, Morale, and Counseling.

12. Supervising a Diverse Workforce.

Part V: CONTROLLING.

13. Fundamentals of Controlling.

14. Improving Employee Performance.

15. Resolving Conflicts in the Workplace.

604 pages, Paperback

Po otrzymaniu zamówienia poinformujemy,
czy wybrany tytuł polskojęzyczny lub anglojęzyczny jest aktualnie na półce księgarni.

SUPERVISION: CONCEPTS AND PRACTICES OF MANAGEMENT

LEONARD E.